3 months instalment for all purchases
Free shipping on all orders

Return Policy

TSUKIMI offers fast shipping on all orders and ships within one business day. However, if you receive a faulty items or wrong orders, please refer to the instructions below for easy online return process.


Returns

You have 7 calendar days to return you order from the day you received it.

To be eligible for a return, your items must be unused and in the same condition you receive it. Your item must be in the original packaging. Your items need to have its receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we received the item.We will notify you immediately on the status of your refund after inspecting the item.

If your return is approved, we will return the funds to your original method of payment.

Exchanges

Certain items with warranty are eligible for exchange even after the 7 days policy. Please refer to our website to check if your items consists of warranty.

You will need to return the products for us to inspect before exchanging.

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